Consumer rights protection
Customers, who are considered Consumers according to the Consumer Rights Protection Law, are entitled to submit a complaint to the Consumer Rights Protection Centre regarding the violations of the Financial Instrument Market Law requirements and other consumer rights protection regulatory enactments, including conflicts related to provision of investment services.
FCMC issues the Decision on the complaint regarding the violations of the Financial Instrument Market Law requirements and other regulatory enactments, if it is related to the provision of investment services.



